10+ years of success with high-profile technology companies and higher education institutions including New York University and ActiveVideo Networks. Achievements include: – Project managed a large setup across 5 locations over 6 months which included 1500 servers, load balancers, and databases. – Worked with clients in training, setup, and troubleshooting. – Earned MPS in Interactive Telecommunications from New York University while working full time for them.
· Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with managers on network optimization.
· Help define network policies and procedures; establishing connections and firewalls. Manage hardware related equipment, including HP Unix Servers, Linux (CentOS 7) monitoring servers and Windows Servers.
· Enact a disaster recovery plan and prepare visio drawings for reference on the server farm. Control user accounts for VOIP phones, AD and Exchange accounts. Manage backups using Tape drives and SCSI NAS.
· Installed monitoring and network security testing equipment including Nagios, Parrot OS, etc. Use VMware for our Windows Servers, Active Directory and Exchange servers.
Onsite primary support engineer for a customer based in New York as well as all ActiveVideo Networks related day-to-day production and operational issues. Responsibilities included: primarily interface and liason to customer in working through issues with the support of NOC and Technical Support based out of SJ, support onsite activities including software/patch upgrade, and application deployment, support and maintain ActiveVideo Networks Media Farm equipment at the 3 headends.
Responsible for design and programming of the 17 sites under the holdings company Worked with Zen Cart and Magento (ecommerce systems)Wicked Cool Records VPN setup, Servers Maintained, onsite OSX server, as well as remote Linux servers. T1 bonded lines supported, cisco ASA platform (for VPN, Security Firewall, etc) Designed a new joomla cms site for www.renegadenation.com Migrated mySql database from Zen Cart to Magento and normalized tables. Project managed to advise, delegate, budget, purchase and finally configure all technology infrastructure in establishment. Primary technology person for advising and implementing marketing strategies via the internet advertising and email blasts using wordpress, the web, Sirius channel, and marking email software.
Promoted 3 times Project management to advise, delegate, budget, purchase and then finally configure lab machines and their setup. Provided first and second level technical support to faculty, staff and students via telephone, email and in-person visits. Wrote several easy-to-understand, graphics-rich how-to manuals on complex software and hardware, including video digitization, Web design and backend using PHP, Perl, HTML, XML, JAVA, Javascript libraries, some basic Flash and actionscript 2.0, database management and streaming media, for use by professors and students. Provided hands-on, in-person tutorials on similar topics for the same audience Investigated security threats in coordination with security officer on desktop computers. Primary for Blackberry and Treo support.
- Gap due to Caregiver situation now resolved.